Privacy Policy & Terms of Service

Effective Date: January 1, 2017

Who We Are

Website: www.toiholliday.com

Operated by: Toi Holliday, Realtor®

Contact Email: homes@toiholliday.com

Phone: (310) 684-3811

All communications and services are provided directly by Toi Holliday, Realtor®, unless otherwise disclosed.

What Personal Data We Collect and Why

When you submit a contact form on our website, we collect the following information in order to respond to your inquiry and provide real estate-related services:

Name

Email address

Phone number (if provided)

Message content

IP address (automatically collected for spam and security purposes)

We do not allow public commenting or require account creation to use this website.

We do not sell, share, or distribute your personal information—or leads submitted through this website—to third parties for marketing or promotional purposes.

All data is used exclusively to communicate with you regarding your expressed interest in buying, selling, or investing in real estate, and is managed directly by Toi Holliday, Realtor®.

Use of Third-Party CRM & Marketing Platforms

To manage inquiries, send updates, property alerts, and follow up efficiently, we may use secure third-party Customer Relationship Management (CRM) systems and email marketing platforms.

These platforms may store your submitted contact information solely for use by Toi Holliday, Realtor®, to provide you with service-related communications. Your data is never sold, shared, or used for unrelated marketing or third-party advertising. It is accessed only by authorized personnel for client service purposes.

Opt-In Consent for Communication

By submitting your information via our website or other communication tools, you agree to receive real estate-related emails, phone calls, and text messages from Toi Holliday, Realtor®. These may include:

Appointment or showing follow-ups

Property alerts

Market updates

Informational content

Messages using automated dialing systems, artificial voices, or pre-recorded messages via automated calls or texts.

Message frequency varies. Standard message and data rates may apply.

You may opt out at any time by replying "STOP" to a text message or unsubscribing from emails.

Providing your contact information is voluntary and not required to browse this site or purchase any services.

Do Not Call (DNC) Compliance

We comply with all applicable Do Not Call (DNC) regulations. By submitting your contact information through this site, you are providing prior express written consent to be contacted by Toi Holliday, Realtor®, even if your number is listed on a federal, state, or internal Do Not Call registry. You may opt out at any time by replying “STOP” to text messages or by contacting us directly.

Cookies and Tracking

Our website may use cookies to improve your experience and functionality. We do not use cookies for behavioral tracking, ad targeting, or retargeting. No login is required to access the website.

Embedded Content from Other Websites

This site may include embedded content (e.g., videos, articles, maps) which behaves as if you visited the original website. Such third-party content may collect data according to their own privacy policies.

Analytics

We do not use analytics platforms to track or profile individual users. Any usage data collected is limited to standard performance monitoring and security.

Data Storage & Retention

Data submitted through our contact form is retained only as long as needed to fulfill the purpose of your request or as legally required.

To request deletion of your personal data, please email privacy@toiholliday.com with your name, the email used to contact us, and the approximate date of submission.

Your Rights Over Your Data

You have the right to request access to, correction of, or deletion of your personal information at any time by contacting privacy@toiholliday.com.

This site does not allow public commenting, user account creation, or community interaction.

How We Protect Your Data

We use secure, encrypted systems and password-protected email accounts. Your data is accessed only by authorized personnel and stored in secure CRM and email systems.

Data Breach Notification

In the event of a data breach involving your information, we will notify you as soon as reasonably possible by email or phone, in accordance with applicable laws.

Disclosures for Real Estate Compliance

Your contact information is used solely for providing real estate services such as responding to inquiries, showing properties, or providing market updates.

We adhere to all applicable industry regulations, including:

CAN-SPAM Act (for email)

TCPA (Telephone Consumer Protection Act)

Do Not Call (DNC) regulations

State and local real estate marketing compliance rules

Any applicable MLS or board regulations

Contact Us

If you have questions about this policy or how your data is used, contact us at:

📧 privacy@toiholliday.com

📞 (310) 684-3811

🌐 www.toiholliday.com